Stubborn Hospitality
You can pour your soul out singing a song you believe in, knowing tomorrow they might forget you ever sang. Sing it anyway. There was a time when Martina McBride’s Sing It Anyway became a personal mantra - muttered under my breath on agency shifts, whispered in the back corridors of venues where standards rose and fell depending on who was on the rota. Working as an agency waiter and a freelance manager, alongside building the Wedding Butler means stepping into rooms with wildly different levels of service, competence, and care. Many of you will know the feeling: doing your best while others around you…aren’t. Hospitality is one of the few industries where you can technically “do your job” by doing the bare minimum — put plates on tables, clear them again, repeat. Or you can do your job well and deliver genuine guest service. The difference is night and day, and yet both are called “hospitality.” Throughout my career, I’ve sworn I will only work at one level - my level . My sta...